Shipping Policy
At Thief Brewing, we ship our tasty beers New Zealand-wide. Here’s everything you need to know about our shipping process.
Dispatch & Delivery
Orders are dispatched Monday to Friday. We don’t ship on weekends or public holidays, so any orders placed during these times will be sent out the next working day.
We aim to dispatch all orders within three working days of receiving them. Most deliveries arrive within five working days, but rural addresses may take a little longer. Delays can occur around public holidays and peak periods like Christmas. If there are any significant delays, we’ll update our website and notify you by email.
Shipping Costs
$10 shipping for all orders up to $75.
Free shipping on all orders over $75.
Delivery Restrictions & Requirements
We only ship within New Zealand.
We cannot deliver to PO Box addresses.
Couriers cannot deliver to anyone under 18 years old. If you look under 25, you may be asked for ID. Accepted forms include a valid NZ driver’s license, passport, or Kiwi Access card.
Couriers will not deliver to anyone intoxicated, regardless of age.
A signature is required upon delivery. If no one is home and the courier deems it unsafe to leave the package, they will not leave it unattended.
Alcohol deliveries must comply with New Zealand law, meaning no deliveries will be made between 11:00 pm and 6:00 am or on Good Friday, Christmas Day, Easter Sunday, and ANZAC Day before 1:00 pm.
Tracking Your Order
You’ll receive a tracking number with your order confirmation email. The tracking link will activate once the courier collects your parcel. If you have any issues, contact us at beer@thiefbrewing.co.nz, and we’ll work with our freight partners to sort it out.
We do not offer international shipping at this time.
If you have any further questions about shipping, feel free to reach out!
Last updated: 7th March 2025